Claremont Hotel, Polperro, Cornwall Book Online

Covid-19 Safety Measures

We are looking forward to finally welcoming you to Polperro once more now that the Government Restrictions for Covid-19 have been eased. However, some things will have changed since you last stayed with us. Please take note of the following safety procedures and changes that are currently in effect to protect guests, staff, and locals from any potential contact or spread of Covid-19:

What we are doing at The Hotel to keep you safe:

  • Staggered breakfast slots are in place. These are between 8am - 10am and are allocated on a First come First served basis at Check-In. If you have a strong need or preference for a particular time, we recommend booking your timeslot several days ahead of your day of arrival. 
  • A takeaway breakfast baguette alternative is also available which must be ordered by 6pm the day before. This can be collected from Reception or delivered to your Room anytime between 8am - 10am. 
  • We have removed the breakfast buffet from the dining room but former buffet items are still available on the menu and can be delivered straight from the kitchen to your table.
  • Daily Room Housekeeping is between 10am - 2pm for guests staying more than 1 night. If you would prefer not to have your Room serviced, please place a Do Not Disturb sign on your Room door and ask at Reception if you would like any top ups of tea, coffee, etc. 
  • All rooms are being deep cleaned in between each guest stay with Anti-Viral disinfectant sprays.
  • All public areas including hand banisters and door handles are being regularly sanitised with Anti-Viral disinfectant sprays. 
  • All Towels and Bedding, as well as cleaning cloths and tea towels are being washed at a minimum temperature of 60C or above.

Local Attraction Update:

  • It is currently still essential to pre-book tickets online for many of Cornwall's popular attractions, including The Eden Project and The Lost Gardens of Heligan. This is so that they can limit footfall and meet social distancing requirements. Even if you have a yearly membership pass you must still book an arrival slot. 
  • Please check the website or facebook page of any attractions you are hoping to visit for more information and pre-book to avoid disappointment.
  • There is a list of some of the most popular local attractions on our things to do page here